PetFlyCheck

1. Information We Collect

We collect the following information to provide our service:

• Email address (for receipt and sending verdict reports)
• Flight details (date, origin, destination, airline, transits)
• Pet travel crate photos (3 required photos)
• Pet travel documents (for Full Audit plan: passport, rabies vaccine, health certificate)
• Payment information (processed securely through Stripe)

2. How We Use Your Information

Your information is used solely to:

• Perform AI-assisted analysis of your pet's travel crate and documents
• Provide you with a compliance verdict and recommendations
• Send payment receipts and analysis reports to your email
• Respond to support requests
• Improve our service quality

3. Data Storage & Retention

Uploaded photos and documents are stored securely and retained for a default period of 30 days from the date of upload. After this period, files are automatically deleted from our servers.

Flight details, email addresses, and analysis results are stored for service provision and record-keeping purposes.

4. Data Sharing

We do not sell, rent, or share your personal information with third parties, except:

• Stripe (payment processor) - for secure payment processing
• OpenAI (AI provider) - for image analysis (anonymized data)
• When required by law or legal process

5. Security

We implement industry-standard security measures to protect your data:

• Encrypted data transmission (HTTPS/TLS)
• Secure file storage with access controls
• Regular security audits
• Limited data access on a need-to-know basis

6. Your Rights

You have the right to:

• Request access to your personal data
• Request deletion of your data (subject to legal retention requirements)
• Request correction of inaccurate data
• Withdraw consent for data processing (may limit service availability)

To exercise these rights, contact us at contact@petflycheck.io

7. Cookies

We use essential storage for the check itself (session, language, your cookie choice). We also use Google Analytics 4 and PostHog (site analytics), Google Ads conversion tags (to measure ad results), and, only if you accept in the cookie banner, Microsoft Clarity (anonymised session recordings). You can block these cookies in your browser settings at any time.

8. Children's Privacy

Our service is not directed to individuals under 18. We do not knowingly collect data from children.

9. Changes to Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated "Last Updated" date.

10. Contact

For privacy-related questions or requests, contact us at:
contact@petflycheck.io